Ridiculous delays with withdrawal requests and payments
I made 7 withdrawal requests of $2,500 and one request of $1,500 on December 20, 2019. Not only have they delayed approval of my requests, they then split the request in half and then delay sending it to processor. To date I have only received $2,250 of my requests. It has been over 10 business days since their last approval of a withdrawal and all I get from them is "we apologise for the delays" and "thank you for your patience" but I am losing patience quickly. In all (with additional withdrawals I have made and a couple of cancelled withdrawals) they still owe me $20,500.00 and at this rate, it'll take them 10 years to pay me. I would like my payments escalated and not split in half.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.