Receiving my payment is mission impossible
I requested my withdrawal on July 5, 2020. It was approved on July 16, 2020. I submitted my bank information along with swift code etc that was needed. I was then told through live chat my bank would not accept wire transfer and that I was sent an email stating this. I never received no email. I emailed the payment center and requested to be paid by check as I know that my bank will allow me to deposit check as I have done so from Planet 7 casino. today is August 11, 2020 and I have received no emails from them with any updates. I have spoke to live chat that tells me that my request has been escalated on July 31, 2020 but they need the name of my bank for wire transfer I said once again you have all that information and I have been told my bank will not accept the wire transfer and have requested a check. I once again was assured that this was being escalated. Escalated to who I would like to know to the same people that will not respond to my emails? I know it takes a while to receive winnings as it did with Planet 7 but that is how I also know that I can receive a check. They have tried telling me that I have no other option but wire transfer to a bank. I have lost hope in receiving my money from this casino
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.