Prolonging payout of $1,000 for too long
I've been trying to get this $1000 payout side March. After submitting required documents repeatedly for months and having to request my payout several times because they kept putting it back into my account without telling me, they tell me that they can't deposit into my bank account.
I was told to open another bank account. I told them I wasn't going to open another account. I was then told that's the only way and contact them once I do.
I wasn't given any suggestions on banks to use or anything. In fact, the response was kind of cold in my opinion. I'll attach a screenshot.
I went on to say that I would like to use Bitcoin. In response I was told that I would have to deposit with Bitcoin first before being able to receive a payout via Bitcoin. This exchange in emails was every 2-3 days, delaying the process even more. Why would I deposit if I'm waiting on a payout? Actually, I thought you couldn't deposit with a pending payout, until they told me that I could, which I'm skeptical about.
I then brought it to her attention that someone on AG was offered the Bitcoin option without having to deposit, what makes me any different? In fact, that person never used Bitcoin and rejected their offer. I'm still waiting on a response...
Overall, I just want my money. It's been way too long, and it's only $1000. Please help AG. Thanks in advance.
I was told to open another bank account. I told them I wasn't going to open another account. I was then told that's the only way and contact them once I do.
I wasn't given any suggestions on banks to use or anything. In fact, the response was kind of cold in my opinion. I'll attach a screenshot.
I went on to say that I would like to use Bitcoin. In response I was told that I would have to deposit with Bitcoin first before being able to receive a payout via Bitcoin. This exchange in emails was every 2-3 days, delaying the process even more. Why would I deposit if I'm waiting on a payout? Actually, I thought you couldn't deposit with a pending payout, until they told me that I could, which I'm skeptical about.
I then brought it to her attention that someone on AG was offered the Bitcoin option without having to deposit, what makes me any different? In fact, that person never used Bitcoin and rejected their offer. I'm still waiting on a response...
Overall, I just want my money. It's been way too long, and it's only $1000. Please help AG. Thanks in advance.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.