Payment process is beyond a joke
Been trying to get a payout for almost a month now. My withdrawable funds were $1400. $750 of that was available for so called express payment. Which I chose, as well as a wire transfer for $650. I have done the verification process at least 5 times now and spoken to numerous assistants on the live chat and done exactly as they have asked. If I look at my history in the cashier, it states.
$750 requested
$750 denied
$450 requested
$300 requested
$450 denied
$300 denied
$450 manager withdrawal requested
$450 manager withdrawal approved!
$300 manager withdrawal approved!
The other $650 just returns to my play account every time. When I speak to live chat they don't even acknowledge the question if I ask where the "approved" amounts have gone.
Most recently the only reply I got from them was a short "I can see you havnt been paid" and then no response.
Just tried to call them now with the number 1800 751 529, it takes a while to connect and then when it does it says I have called emergency 000.
What is going on here?
$750 requested
$750 denied
$450 requested
$300 requested
$450 denied
$300 denied
$450 manager withdrawal requested
$450 manager withdrawal approved!
$300 manager withdrawal approved!
The other $650 just returns to my play account every time. When I speak to live chat they don't even acknowledge the question if I ask where the "approved" amounts have gone.
Most recently the only reply I got from them was a short "I can see you havnt been paid" and then no response.
Just tried to call them now with the number 1800 751 529, it takes a while to connect and then when it does it says I have called emergency 000.
What is going on here?
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.