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Owed money from the beginning of January 2019


7 years ago
After seeing that this casino accepts US players, I deposited, with a bonus, and won the first time I played here. I requested a withdrawal, knowing that they would deduct the bonus, which they did. Withdrawal was approved on January 4, 2019.

Haven't seen a dime yet. The only way to really get in contact with them is thru chat. I say this b/c responses to emails are auto generated saying "someone will get in touch with you in within (5) business days". Never happens. And I've never once gotten a live person with the phone numbers listed in the emails or anywhere else. Always a message asking you to leave a message. I have done so. Never gotten a return call either. Hmmmm . . . .

When I contacted customer support via live chat, I was told many different reasons why my wire transfer was delayed (although, oddly, sometimes I was told that it was moving along just fine) but always assured that it would be sent out "soon".

Finally someone told me I had to send verification documents in. Not an unusual request, though I have played at casinos (and gotten paid) that have not requested them. At any rate, I did so immediately and received their standard auto-reply email with a reference number. After waiting another 6-7 days I contacted them again. Oh, they had received the forms and needed time to verify. Really? By then I had moved.

I got on chat again last night to discuss this, only to discover that they "never received" the first verification forms I sent in. You know, the ones they claimed they received and needed time to verify. LOL So they cancelled my withdrawal request and put it back in my account. Yes, it was there. I played with the money again and actually won more. Isn't that nice since, from what I can tell, it may as well be play money b/c you never receive it if you win! I re-submitted forms last night with the new address and requested another withdrawal, and a message popped up that they had received my request and an email had been sent. As per the usual with this casino, I never received that email, either. I don't think it's hard to understand why I feel as if I'm getting the run around. Wait a minute, I am getting the run around from this place!

I have been told so many things by the chat representatives and heard so many excuses for their lack of payment that I've lost count! If I never receive my money, I will assume that Raging Bull is a rogue casino, willing to give any excuse they can think of to avoid paying out a win. Oftentimes, it's the customer's fault, also.

This is not my first time playing online so I know how it works. And, I have always gotten paid. There's just really no excuse for Raging Bull's ineptitude, it that's what it really is.

If there is any way anyone can straighten this out, I would appreciate it.
Disputed Casino Raging Bull Casino
Amount $1000

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Funds received on Wednesday, February 20, 2019. Thank you Tawni and Ask Gamblers for your assistance. You can consider this issue resolved.
User name loyalty-level-2
Thank you Tawni. I will update when funds are received!
User name
Hi Jo--

I apologize for the delay replying to your complaint.

I've checked on your account and I see your withdrawal was sent to our processor, last week: 2/14 Paid $1000 + no fees for transaction #50657667. I would expect you'll find the funds in your account towards the end of this week.

All the best,

Tawni

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
84h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999