Not paying out my $1,000 withdrawal
2 months ago I won a on plentiful treasure. I requested $1000 withdrawl and nothing ever happened so I contacted support who advised I needed to redo my verification documentation. This took around a month to get done and was extremely frustrating as I had already done this.
I received an email that then said my documentation was cleared and I was able to request payouts in the future. I replied multiple times asking about my withdrawl to no success.
Last night I went on my casino and noticed my account was at $40 and my withdrawl request was gone. I went on the live chat who disappeared for 15 minutes whilst "looking in to it" to then be told my winnings had been removed.
I am beyond livid! I won that money fair and square and have put a number of deposits into my account. I want my winnings!
I received an email that then said my documentation was cleared and I was able to request payouts in the future. I replied multiple times asking about my withdrawl to no success.
Last night I went on my casino and noticed my account was at $40 and my withdrawl request was gone. I went on the live chat who disappeared for 15 minutes whilst "looking in to it" to then be told my winnings had been removed.
I am beyond livid! I won that money fair and square and have put a number of deposits into my account. I want my winnings!
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.