Not meeting payout time frame again
Hi Tawni & Ask Gamblers
Hope you’ve been well :)
I’m submitting a complaint cos my $1000 win which was requested on 17/02 (3120012), was removed from my account on 21/02/20, so I believe I should’ve been paid within 7 days of this date and would like you to follow please, as it’s already the 01/03/20.
I will comment that RBC have been meeting payout timeframes much better on my other more recent complaints, but the minute I put faith that timeframes will be met without putting through a complaint, they go over them again, hence why I’m back here at the Ask Gamblers forum :)
I have two other wins of $2500, requested on 20/02/20 (3131932)(3131938) for a total of $5000 which were removed from my payout transactions list on 28/02. And there is also one for $1100, reqested on 28/02/20 (3168672) which I know is still within agreed timeframes but I’d like to add a record of this one on this complaint as well.
I feel like when you just put faith that your payouts will get paid by RBC on time that something always comes up to delay the process, unless you submit a complaint to keep it on track which is really disappointing, so could please follow up the status of these payments Tawni? As I’d hate there to be any further delay with any of my payouts. :)
Thanks
Hope you’ve been well :)
I’m submitting a complaint cos my $1000 win which was requested on 17/02 (3120012), was removed from my account on 21/02/20, so I believe I should’ve been paid within 7 days of this date and would like you to follow please, as it’s already the 01/03/20.
I will comment that RBC have been meeting payout timeframes much better on my other more recent complaints, but the minute I put faith that timeframes will be met without putting through a complaint, they go over them again, hence why I’m back here at the Ask Gamblers forum :)
I have two other wins of $2500, requested on 20/02/20 (3131932)(3131938) for a total of $5000 which were removed from my payout transactions list on 28/02. And there is also one for $1100, reqested on 28/02/20 (3168672) which I know is still within agreed timeframes but I’d like to add a record of this one on this complaint as well.
I feel like when you just put faith that your payouts will get paid by RBC on time that something always comes up to delay the process, unless you submit a complaint to keep it on track which is really disappointing, so could please follow up the status of these payments Tawni? As I’d hate there to be any further delay with any of my payouts. :)
Thanks
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.