7 years ago
I signed up, got a $15 chip, met the playthrough requirements, passed online verification, sent all documents to raging bull and nothing. Its only $100.00 but its the principal involved here.
I have sent numerous emails asking if anything was lacking or incomplete but no human replies, only automated replies with various reference numbers. I just want to know what's going on. Oh yeah I won back on sept 22.
I have sent numerous emails asking if anything was lacking or incomplete but no human replies, only automated replies with various reference numbers. I just want to know what's going on. Oh yeah I won back on sept 22.
Disputed Casino
Raging Bull Casino
Reason
Delayed payment
AskGamblers
7 years ago
• Support Team
AskGamblers Complaints Team have been provided with valid evidence on behalf the management of Raging Bull Casino where it is clearly displayed that player had opened more than one account. Player by these actions violated general casino term #5:
5. Only one real account per Player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.
Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.
AskGamblers
7 years ago
• Support Team
AskGamblers Complaints Team is awaiting Raging Bull Casino team to provide the required information.
Raging Bull Casino
7 years ago
• Representative
Hi Wally--
I've checked into this and I certainly see the problem...
You have multiple accounts with the casino, all of which have never received a real money deposit--you've only used free chips. All of this is absolutely against the terms and conditions of the casino.
As a result, this account and all other accounts associated have been closed and no withdrawal will be honored.
Tawni
I've checked into this and I certainly see the problem...
You have multiple accounts with the casino, all of which have never received a real money deposit--you've only used free chips. All of this is absolutely against the terms and conditions of the casino.
As a result, this account and all other accounts associated have been closed and no withdrawal will be honored.
Tawni
7 years ago
Ok thank you
Raging Bull Casino Complaint Stats
Resolved
586 / 638
Avg. Amount
$2,586
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
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