Mark all as read

Settings

Notifications
Casino Complaints

Need Real Answers


1 year ago

Raging Bull Casino heavily promotes and advertises fast withdrawals, which can be seen on Reddit and Google. The casino also promotes that a player's status is based on how active the player is in other words how often the player deposits money. I am a VIP 3 player, and according to the casino this comes with benefits, including faster payouts.

However, what they don't mention is that faster payouts are only available through COINDRAW. There are withdrawal requirements that need to be met in order to use COINDRAW, which are: - Your last transaction was not a free chip bonus. - You have no outstanding playthrough requirements on bonus offers. - You've made at least 1 cryptocurrency deposit in the last 6 months. - Your total monthly withdrawals are within your allowance ($2000). - You need an active cryptocurrency wallet. I meet all the requirements for COINDRAW, yet it was not an available option for me to cash out my winnings. I have reached out to agents via chat, but I have not received concrete answers. I am placed on hold, and due to the long period of inactivity the chat line disconnects and I start all over again. 

I have spoken to my VIP Host, & his only response is to offer me a free chip, which I do not need. I need real answers. In the meantime, my only other option is to use Bitcoin to withdraw my winnings. However, according to an agent, it can take up to 20 business days, which is not what they advertise on their website. According to their website, it takes 7-10 days to process. It appears that much of what they advertise on their website is false, & they have definitely have not ­pro­vid­ed the benefits that comes with being VIP Player.

Disputed Casino Raging Bull Casino
Reason Other
Amount $7500

Discussion

User name

Dear @Pharmanurse,

Thank you for trusting us and using the AskGamblers Casino Complaint Service / AGCCS/.

Kindly note that after carefully reviewing your case, the AskGamblers Complaint Team reached a conclusion that your claim is not valid. While we can understand your frustration and disappointment considering the situation, please keep in mind that each and every online casino has the exclusive right to determine and apply its own withdrawal policy and procedures depending on the requirements set within their licensing agreement.

Unfortunately, the AskGamblers Complaint Team is not able to influence such withdrawal policy in any way. Moreover, it is up to you to stick to the relevant payment time frames stated within the casino terms and conditions and wait until the withdrawal procedure is finalized and the payment is processed according to these time frames.

Should your payment remain unprocessed within the payment time frames, please feel free to contact the complaint team via email suppor­t@a­skg­amb­ler­s.com to reopen the case. At this point your claim is not valid and we have no other option but to Reject it.


User name loyalty-level-2
I understand that I  requested a withdrawal only two days ago. My complaint is not about not receiving the funds yet. The issue is with what you advertise regarding VIPs and withdrawals. How does one become a VIP? If I understand correctly it is based on a point system, and points are earned through account activity, including deposits. In simple terms, a player's VIP level is based on how much and how often they make deposits and with that come benefits such as a bonus chip, custom promotions a personal VIP host, and most importantly for me, priority payments. I have included screenshots from your website where you advertise priority withdrawals, which you define as "lightning-fast withdrawals." Also, according to your website, the bitcoin processing time is 7-10 days not business days. However, when speaking to a customer service agent, they said it takes 7-10 business days to review the withdrawal request and another 7-10 business days to send the payment. Most people would agree that 14-20 business days is not a lightning-fast withdrawal, & there is a significant difference between 7-10 days and 14-20 business days. As a VIP 3 player, how can I take advantage of the lightning-fast withdrawals?
User name
Hi Nueva--

Unfortunately, you do not qualify for Coindraw at this time. You've spoken with multiple agents who have already explained this to you. Coindraw is a service we employ and player utilization is based upon their own algorithms--we have no control over this.

You are still able to receive payment via Bitcoin, however, this will be done with our normal time frame as has also been explained to you.

As you've already posted the screenshots as proof, you only requested one withdrawal on the 18th and the other two on the 19th. With this in mind, I'd like to ask that this complaint be rejected, as your withdrawals are still within the normal time frame.

Tawni
User name loyalty-level-2
The total amount is $7500.

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
57h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999