Complaint #840 Raging Bull Casino

Months and still awaiting withdrawal requests to be processed

By cassius16

4 years ago

Message on forum

Hey, back in march 2021 I had some wins that amounted to 64k. After the tiresome process of verifying my identity I received a payment of 2.5k.

Again in early April I received another 2.5k.

Since then I have made numerous withdrawal requests dating back to 14th of April 2021. I have since cancelled a few requests. Before I cancelled these requests I had spoken with "customer support specialists" at raging bull casino, on each occasion I was told my request would be escalated. If my memory serves me well, I would say I have spoken via live chat on 8-10 occasions since. On every single occasion I have received no more than the same "it's been escalated". Followed by "there is a delay due to a high volume of withdrawal requests".

I have pointed out that this is in breach of terms and conditions set out by raging bull casino, but still nothing. I've not been helped in any way that gives me any faith in these guys. On multiple occasions I have asked for contact with a manager or someone in a head of department role but have been ignored. Can you guys help at all? I will attach all screenshots etc that I have.

Disputed Casino Raging Bull Casino

Reason Delayed payment

Amount $7500

Discussion

AskGamblers

• Support Team

4 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

cassius16

4 years ago

Hi, I have received funds now for all outstanding withdrawal requests. Thanks Tawni and thanks to askgamblers.com

I appreciate all the help in resolving this matter.

Thanks!

AskGamblers

• Support Team

4 years ago

Dear @cassius16,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Raging Bull Casino

• Representative

4 years ago

Hi Charley--

As promised, your final payment was sent off to our processor, Tuesday: 8/24 Paid AUD $5000 + no Service Fee for transactions #78966911 ($2,500.00), #78966910 ($2,500.00). According to our processor, the wire was completed on the 27th, so I would expect you'll find the funds in your account, early next week (if not already).

I wish you all the very best,

Tawni

Raging Bull Casino Complaint Stats

Resolved 588 / 639

Avg. Amount $2,569

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino

23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

Resolved

$2,294

Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

Resolved

$1,999

Have not been able to withdraw funds since February

Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.

Resolved

$3,772

Cant find a way to withdraw the winning money

Please help me, I have verify everything including ID and Card payment, all approved and passed but when trying to wd I was being back and fourth with suppport telling me to canceled then try other way but then they said they cannot sending it to my bank. Now I want them to just simply sending it thru bitcoins for me as I would be using it for depositing from now on

Resolved

$2,500

Withdrawal delayed since April 20th

Withdrawal took month, and I still haven't received it

They wouldn't let me withdraw, but they canceled it 6 times, made me do my verification 3 times.

Almost the worst casino I've played on.

They try to just scam u outta ur winnings, hoping ur play through them.

They take ur money so easily, but dont wanna pay. Just really endless, you don't care, wait months.'