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Missing 5000 dollars in withdrawals over a month now


2 years ago
So it all started with the slot tournaments 2 months ago. I entered the slot tournament and won a couple thousand dollars and tried to withdraw it. Then they denied it saying because I used the bonus, I am not able to withdraw it. That’s a load of garbage I thought, but whatever. So anyways, I proceeded to deposit more money without using the bonus. I even explicitly asked their customer support on if I was to deposit without any bonuses, that any winnings I get was going to be mine to keep, and they said yes. This was a total LIE. once I won 2,500 in tournament prizes, I requested a withdrawal. After a few days, it was denied… so I ask customer service why it was denied and they said there is a playthrough requirement for the tournament winnings. That is the most ridiculous thing I have ever heard. I used no bonuses to enter the tournament, any winning I get should have no strings attached, additionally my account said 0 dollars in playthrough AND I was able to request the withdrawal, which indicates there was no playthrough requirements.But whatever, I digress. So then I proceeded to play the balance to meet the playthrough requirements, which I did using slots on July 18th. While playing I won another 2,500 in funds using slots, so I requested $5,000 in total on july 18th. Then on 02 Aug, they deny the whole withdrawal request and ultimately approves 1,250, then they manually inputted another 1,250 request. How does that make sense?? So now 1,250 was approved, but now I have a new pending request of 1,250 that now has to wait another 2 weeks to get approved? Also, what happened to the rest of my withdrawal. This is absolutely ridiculous. It is now 2 weeks later and still nothing in my bitcoin wallet from this request and still pending request. Every time I ask customer support, they say it has been escalated. They said this 4 different times now….


I have attached all the screenshots of messages and my transaction page.
Disputed Casino Raging Bull Casino
Amount $5000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Issue has been resolved! Got my withdral, thank you very much!
User name

Dear @Chris199745,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Christian--

I'm truly sorry for the difficulties you've been experiencing with this.

I'm pleased to tell you that the remaining balance of your withdrawal was issued to your wallet, Saturday: 8/17 Paid $1210 + $40.00 Service Fee Bitcoin for transaction #168106160 ($1,250.00).

I wish you all the best,

Tawni

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
86h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999