It has been 3 months and I’m still trying to get my $1,300 payment
I submitted my withdrawal request back in July. It was denied. I sent them at least another 50 documents, and again a withdrawal request on August 15, 2009. On September 5, my request was approved. I sent all of my bank information to receive a wire transfer. I contacted them via live chat 5 times and they told me that the funds would be sent within 5-10 business days. So, after 12 business days, I reached out again. The “payout specialist” I was redirected to (via live chat) told me that Wells Fargo gives them problems so I would have to open a new bank account to receive my money. I started to open a Bank of America account and she said no. They won’t send to BOA. I asked her if First State Bank was acceptable, and she said yes. So, I opened an account. Just received my new account information today and sent all of that info to them as well. Now, I just read this email from the “payment specialist” -
Hello,
Checking the account, we have a notice on the account that for us to complete the payout you need to successfully cover a payment with a credit card.
Have a nice day!
Regards,
Andie
Payout Specialist
What does THIS mean? They are literally trying to make me give up. I have sent this casino all this information on me and my finances. They now have more on me than the government does. I have just been trying to get the money that I won fair and square on their site.
Please, please, please....HELP ME!!!
Thanks,
Cora Sackett
Hello,
Checking the account, we have a notice on the account that for us to complete the payout you need to successfully cover a payment with a credit card.
Have a nice day!
Regards,
Andie
Payout Specialist
What does THIS mean? They are literally trying to make me give up. I have sent this casino all this information on me and my finances. They now have more on me than the government does. I have just been trying to get the money that I won fair and square on their site.
Please, please, please....HELP ME!!!
Thanks,
Cora Sackett
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.