I am having a problem with payout over a Month
Hello, I am having a problem with RagingBull and payout. I received a $100 chip on 4/26 and I exceeded the play through requirements then attempted a bitcoin withdrawal for $1500 on 4/27. I reached out to support a few days later and they requested I submit I proof of identity again for approval then wait a few more days. I talked with support a few days later and they requested I verify my bitcoin details then check back after a few more days. On 5/14 I reached out to support yet again for an update and they said my bitcoin withdrawal could not be processed and to do a wire transfer instead, so I cancelled the bitcoin withdrawal of $1500 and submitted all required documents/information for a wire transfer of $1400. On 5/29 I contacted support for status update and they wanted me to submit a bank statement for account verification and a utility bill for proof of address. On 5/30 I received an email stating I couldn’t use a joint account (I’m married and we share all accounts, I don’t have a single account my wife is not on) and it’s crazy to think I need another bank account with 30 days of transaction history for a single payout. I was even making weekly deposits as a sign of good faith to make sure they seen my account was active but have since stopped. I’ve even recommended multiple people to give the website a try due to the advertisement of “fast payouts” and unfortunately that is proving untrue with all the hoops I’m having to jump through. This is going on over a month I would just like this resolved.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.