Huge delay with withdrawal along with constant contradiction
Back on January 27th, 2024, I began playing raging Bull casino slots. I deposited funds directly from my checking account and had decent luck, but when I went to cash out, was halted with the request of different verification documents. Now I had no issue with having to verify nor providing all of my banking information for wire transfer. Not to mention, I didn’t have an issue saying that this could take a few days. My problem is that, my withdrawal was submitted back on January 28. It is now been over the 10 day mark and every time I contact customer service I am told that the property documentation had not been submitted or that verification had not been completed yet. I have received multiple emails saying that everything has been approved . When I notified them of this the story, then changes and I’m told that I just need to hold on and wait another 48 hours. I’m about fed up with the constant story changes, especially when I am able to provide information to prove their responses wrong. I feel like there’s some kind of intent behind holding my withdrawal.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.