Holding back winnings of $7,500

I 100% haven't misunderstood the specific casino terms and conditions. It's Raging bull casino and paradiso room casino, that are playing ignorance with their T&Cs as they didn't keep to the payment details, ex 5 to 10 working days, once first payment is deposited into my bank it states the other payouts will follower seamlessly $2500 per wk, also false advertising,

On the 11/10/2021 I won $8.500 I immediately requested

withdrawal, it had to be 4 × $2.5000 and one of $1000. Left me $1.500 to continue playing I kept winning and as soon I had over $2.500 I'd withdrawal. I happen to lose the remaining $1.500 that I kept in my account , so contacted chat and they were happy for me, I asked when will they start to process he said after documents received 5 to 10 business days.

Sent all necessary documents(iv played at this casino for years, I told them that they should have documents as in march this year I won some money and documents should be current) I did as asked immediately, and they'd decline it of tell me it needs white back ground, or light reflection, I'm telling you for 9 days this was happening.

Asked about my winnings and this time wasn't days I had to wait it was 24 hrs to 72 hrs, so many emails after96 hrs and they'd reply with pretty much same excuses as previous, then they'd ask me to contact chat in 3 days, hi Mia I'll just put you through the correct dept, get to that dept ,I'll put you through accounts, it was the most depressing few wks I put up with, in the mean time I cancelled 1 of my pending payouts which left me with $9.500 pending and with this money I won $15.000 now trying to get to chat was a job in it self, id email them, with correct address and id get notification that no address exists, I have all emails and transcripts and screen shots of winnings ,finally after letting them know how their game of avoiding me and I was taken ill with depression , it is then that they sent me $2330.

On the 13/11/2021, unbelievable 43 days to get something, the rest I kept asking how much longer and wouldn't get straight answer pretty much anything to shut me up, whilst waiting on winnings I continue to cancel withdrawal request and lost ,but I still have and waiting for my $7.500 that they're withholding from me.

Funny thing is since I last spoke to them and he admitted in transcript that there was still $7500, every time I login now it says casino under maintenance back in 2 hrs, that was 12 days ago, still under maintenance, my friend logged in just to test it and wella he had no issue and got in, no maintenance issues, id like to forward all correspondence I had with raging bull casino and paradiso room casino but don't know how too, please help me get my money back please 🙏🙏