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Highest level vip status removed after requesting multiple withdrawals


3 years ago

I started playing here and at all the sister sites in June 2022. I became a vip level 5 within 2 months. Over the last 6 months I have deposited close to $100k possibly more at this casino and the sister casinos. I have never won. In fact I have cashed out very little. This past week will be the first time I have ever had more in pending withdrawals than I sent. I have broken zero rules. I deposited about $30k plus since Nov. I deposit consistently and across all the sister sites. Right after I deposited over $2000 at dreams casino.

I went to enter a coupon code and deposit another 500. It said your player class is not eligible. They had removed my vip status. They try to claim some garbage about the “system algorithm detects player activity”. I am active, I do make large amounts of deposits. I bet the max bet. The system cuts you off and removes all your perks that you spend time and money investing in the second you win. The same exact thing happened to my husbands account. He went months losing 10’s of thousands of dollars and had a good week or two and boom he’s back to ground zero. Vip status removed. What kinda shady casino does that?

Vip status is based on deposits and loyalty and possibly your bets. I want to warn everyone to make sure to get the vip program rules and requirements to maintain vip status BEFORE you invest time and money into it. Shocker these casinos don’t have that information available on their website because they want to take it away and keep you from winning. Now my withdrawals are being delayed and cancelled left and right. I am not getting the rewards I am entitled to because my deposits were made while I was a vip 5. I was told I won’t get my weekly cash back on my deposits or monthly cash back. Even though my deposits were all made prior to being played. The max bet on black jack has been reduced to a measly $200 max per hand. When I like to bet $500 and sometimes $1000. Coindraw withdrawal method is no longer and option. I am not eligible for any coupons or promotions. Before anyone asks. No I did not break any rules. This was 100% done because I have multiple pending withdrawals. Same thing happened when my husband won. He broke no rules, nor did I.

Disputed Casino Raging Bull Casino
Reason Other

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Melissa311,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Melissa--

Regarding the change in your player class, this has everything to do with wins vs. losses. As this is not within my wheelhouse, I had requested that your VIP host contact you (I believe he did, last week).

Hopefully your host was able to explain things for you...

I wish you all the best,

Tawni
User name

Dear Raging Bull Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
88h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999