Extremely Delayed Payment and failed promises
On September 10th, 2022, I made 5 withdrawal requests of $12,150 on raging bull. That same day, I made a withdraw request on their sister site “slotsofvegas” in the amount of $2500. My VIP host at the time, had recently spoke to me about him being able to supply 72 hours hour payouts to me given the amount that I played. In one of the photos I attach, you will see him affirm to me he will take care of expediting these payouts also on September 10th. On Monday, September 12, not only was my VIP status taken away, but my coindraw allowing 24 hour payouts was also taken away. However, my host still assured me he would take care of these expedited payouts.
This hasn’t even been close to happening. It is now November 10th, only half of my total withdrawals have been paid. I am still owed $7,150. Every time I would talk to a manager they assured me they were coming. Now last week, when they made another “promise” or at least one of my requests being paid, accounting went in, edited one of my withdrawals from $2500 to $1250 (without my consent) and when I asked why they did that, they said their processor would only allow a $1250 payment this time. (Which I know isn’t true because I’ve been paid out in $2500 increments before)
Long story short. Aside from the empty promise of an expedited 72 hour payout on all requests, Their terms of conditions stating 5-7 business days to be approved, and another 7-10 business to pay out have not even been close to met.
Currently $5900 is yet to be even approced, and I’ve been waiting on their (adjusted request) of another $1250 to be paid. I’m currently owed $7150 minus $120 worth of processing fees equaling $7030 total all from Raging Bull and I’m hoping I can get some help and end this nightmare I’ve been going through with them.
I have been more than patient. Even offered to take $500 off the total if they paid out within a 72 hour period. Also offered to just pay out one a week.
Ps. I have screenshots of all this communication, however I’m not sure where to upload them too. Please reach out if needed.
Screenshot
