Express/Wire Withdrawal delay
I put in an express withdrawal request (1672447) and a wire transfer (1672614) request on the 4/4/19 and I still haven't received either payouts in my nominated bank account and it's going onto the 6th business day now. Yes, I have verified my identity online and completed the credit card Authorisation Form and sent in screenshots of my ID documents and bank cards. I sent these to documents@ragingbullcasinoau.com and even forward copies to support@ragingbullcasinoau.com.
I've followed up numerous times through live chat and I was told that I needed to send a withdrawal request via email support which I also did. All I'm being told is that they have a backlog and they will get to it when they are able. Even if there is a backlog this shouldn't affect my express withdrawal request because you don't need to verify your ID with this first time payout option.
Really annoyed with the whole process.
I've followed up numerous times through live chat and I was told that I needed to send a withdrawal request via email support which I also did. All I'm being told is that they have a backlog and they will get to it when they are able. Even if there is a backlog this shouldn't affect my express withdrawal request because you don't need to verify your ID with this first time payout option.
Really annoyed with the whole process.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.