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Raging Bull Casino - Excuses for no payment

RESOLVED
Complaint Info
Disputed casino Raging Bull Casino
Reason Delayed payment
Amount $ 4000
kctimg Missouri
Posted on January 20, 2021

On December 4, 2020, I requested a withdrawal of $2500 & $1500 via Bitcoin. The $2500 was approved on December 24th. Company policy says payments are made 7-10 business days after approval. Today is the January 19 which is 16 business days after approval. I've contacted Raging Bull via Live Chat every day for 2 weeks only to hear excuse after excuse (payment has been escalated, Finance Team notified, Payout Team Notified etc). They have had me verify my Bitcoin address 8-9 times via email. Ive complied every time, still no payment

Posted on January 24, 2021

Hi Timothy--

I sincerely apologize for the frustration you've experienced with this.

You'll be pleased to know that your payment was issued to your wallet, Thursday: 1/21 Paid $4000 (0.12256471) + no Service Fee BTC for transactions 87051637 ($2,500.00), 88039127 ($1,500.00).

I wish you all the very best,

Tawni

AskGamblers
Posted on January 25, 2021

Dear @kctimg,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

kctimg Missouri
Posted on January 26, 2021

Askgamblers contacted Raging Bull on my behalf, full payment was made that day. Can't thank ASKGAMBLERS enough, I'd been getting the run around for 6 weeks, prompt and immediate payment made thanks to this website. Thanks again

AskGamblers
Posted on January 26, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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