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Raging Bull Casino - Did not receive Bitcoin withdrawal

RESOLVED
Complaint Info
Disputed casino Raging Bull Casino
Reason Delayed payment
Amount $ 1000
jizzles Western Australia Message
Posted on May 28, 2021

Hi there just writing to complain about a delayed payment of no payment received yet from raging Bull casino they didn't even give us a txid number to track the transaction and its status.

Please find conversation with customer support attached. Have been waiting over a month. I have contacted them multiple times and could never seem to get a straight answer

I have used a few online casino sites and withdrew bitcoin and it's usually within 24hrs I receive it plus they always give a txid to track transaction. Please tell me what I must do from here to get my withdrawal.

Kind regards Jeff < surname removed >

Posted on June 1, 2021

Hi Jeff--

I've checked on your account and I do see that this payment was issued to your wallet back in April: 4/2 Paid AUD$975 (0.01254809) + $25 Service Fee BTC for transaction #71477982.

Please check your wallet and let me know if you've found the funds.

All the best,

Tawni

AskGamblers
Posted on June 1, 2021

Dear @jizzles,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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