I've emailed the casino numerous times, there is a $100 withdrawal pending since 11/25/2023.
Last email I've received stated I should get a reply within 72 hours, but I have not received any replies.
This was from a bonus, but I have made the deposit necessary and have not violated claiming more than one bonus.
Please reply to me accordingly.
Dear @Jaydotta88,
Following a careful review and consideration of your case, the AskGamblers Complaint Team reached the conclusion that, unfortunately, your complaint is not compliant with the AGCCS Guidelines, section Balance played off while waiting to be paid and, therefore, is being rejected. Please keep in mind that following all AGCCS Guidelines is mandatory.
According to the public message you posted on December 8th, the initial balance that was the subject of this complaint has been played off.
Should you face issues with other payments that were not part of the present case, and that are still in pending time, please feel free to submit a separate complaint.
Thanks in advance for your cooperation.
You are now asking about a withdrawal which you made only four days ago. I've already explained our time frame for withdrawals in my previous reply:
APPROVAL OF WITHDRAWALS
2. All withdrawal requests will be reviewed within 7 business days from the date of the request.
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This would mean that your withdrawal should be approved by the 19th. If for any reason there are issues at that point, I'll be happy to help you to resolve them.
I hope you understand,
Tawni
I might as well mention the correction needed to my deposits from 12/8/2023.
I received a message that I would be compensated for the fee on my debit card deposit, I made 3 deposits yesterday, one for $54.87, one for $32.95, and one for $54.93, yet I was only credited $50, $30, and $50, I believe I am owed $12.75 for the fees and I am expecting them in my account, I wasn't able to take the screenshot of the message but I will gladly make another deposit in order to grab it if I must, thank you.
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Raging Bull Casino Complaint Stats
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