Delayed withdrawal request approval of $2,450
I have enjoyed playing at Raging Bull, they have good bonuses and games. I have finally won a decent amount of money, $2,450, and now I am dealing with delays in the withdrawal process. All of my documents were submitted and approved on 8/16/2021. I submitted the withdrawal request on 8/16/2021, it is now 8/26/2021 and it still shows as “pending”.
I have contacted chat support and they have told me they are experiencing delays and still need to verify my Bitcoin withdrawal method. I have asked them to explain how this takes more that a few seconds to do but have received no real response other than automated responses of their terms and conditions.
If we all have to abide by their terms and conditions, then they should have to abide by them as well. Withdrawal requests are supposed to be reviewed and approved/denied within 7 business days. We are going on business day number 8 and all I’ve been told is that they have escalated my request and to contact them again in three more business days.
I just want my money please.