Delayed $100 payment for 3 weeks
Hi ,
First , i register for the free cash promotion on 01/24/2019 .
I'm not a newbie at casino and i know the rule and read all the term stated $100 max cashout on No deposit bonus..
So , i sent all document on 01/24/2019 , approved by Gyannie by email ...
01/30/2019 , i log in my account and my withdrawal was cancelled ,no email , i talk to support , they told me i have to sent 2e time my info for the wire transfert ..
I sent my info 2e time and request another cashout , 02/07/2019 withdrawal was cancelled ... support told me to request another and would be fine ..i try another time
02/11/2019 withdrawal was cancelled Obv
No communication at all , no email or so... just cancel cashout and redeem to my account... support told me the same thing day after day..but don'T help me at all
First , i register for the free cash promotion on 01/24/2019 .
I'm not a newbie at casino and i know the rule and read all the term stated $100 max cashout on No deposit bonus..
So , i sent all document on 01/24/2019 , approved by Gyannie by email ...
01/30/2019 , i log in my account and my withdrawal was cancelled ,no email , i talk to support , they told me i have to sent 2e time my info for the wire transfert ..
I sent my info 2e time and request another cashout , 02/07/2019 withdrawal was cancelled ... support told me to request another and would be fine ..i try another time
02/11/2019 withdrawal was cancelled Obv
No communication at all , no email or so... just cancel cashout and redeem to my account... support told me the same thing day after day..but don'T help me at all
Raging Bull Casino Complaint Stats
Resolved
593 / 645
Avg. Amount
$2,633
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.