Delayed Payment for Months
I have been delayed for many months receiving my withdraw of $400, To begin the verification process was very confusing with multiple departments needing information. During this the documents were claimed to be not received many times even after emails were sent to me stating they have received everything needed. finally the withdraw page was broken and i was asked to wait until it was updated many times. when the the withdraw was allowed to be processed it was not paid in the stated 7 business days and after many escalations i am still told to wait another 7 days, we are almost up to a month just to process the withdraw and about 2 months on top of that just to get the verification of id and payment details. making this a total of around three months . It seems like a scam to me as every step of the way the same excuse would be used 3-4 times before i was given another issue that had to be solved another 3-4 times, i keep getting promises it will be resolved with no result. i really can not believe that this company is so disorganized that all these mistakes have been made by accident.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.