Delayed payment and won’t reply to my emails
Raging Bull are taking too long to process my withdrawal. I won $4,500 at the beginning of December. I sent all my documents back on 6th December to verify my identity and account. My withdrawal requests were rejected 5 days later, when I contacted support to find out why, I was told the documents haven’t been received. I resent the documents but the requests were rejected again. eventually on 12th Dec I received an email saying my documents had been verified. I put through the withdrawal requests again, both were done as “express overnight”. Apparently they are processing them but I’m yet to receive the first payment of $2,250. I contacted support again only to be told I needed to send back more documents. Every time there is another excuse so that they can delay paying me. I’ve followed their terms and conditions and provided all the required documents they need to process it but a month later and I’m still waiting. Now I’m not even getting a response when I contact Raging Bull to find out where the money is. It’s extremely frustrating, they obviously have no intention of paying out “express overnight” transfers. I simply want an answer as to when I’m going to receive my money not more stall tactics.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.