Mark all as read

Settings

Notifications
Casino Complaints

Delayed approval times for withdrawals, again


user_avatar badge
By CatDog
7 years ago
Message on forum
Hi - this is the second time I’ve made a withdrawal from Raging Bull - the first time was excruciating and took so long with all of the processes this casino makes you do. I submitted 3 withdrawals on th 29th/10/2018 as I had a total of $6000 but am only able to get $2500 at most at a time.

29/10 $2500 withdrawal express
29/10 $2500 withdrawal express
29/10 $1000 withdrawal express

It states in the terms and conditions that the withdrawals will be approved or denied within 3 business days. It’s now the 4th business day and I have not heard anything. The timeframes to get your withdrawals are absolutely rediculous and the live chat consultants are in no way helpful or reassuring as they continually give you the run around. The only person I have seen make an effort in getting people’s withdrawals sorted promptly is Tawni and I am hoping I can also be reassured and given realistic true timeframes as to when I will see my funds. I look forward to your reply. Thank you
Disputed Casino Raging Bull Casino
Amount $6000

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Hi Tawni and @askgamblers,

I can confirm the last transaction was received today (5th December).
To any other players reading this thread: you do eventually get your winnings but it is not without continual following up and chasing the casino about the whereabouts of your funds. Timeframes are terrible and as you can see from my snips above the terms and conditions on their site are not up to date. All of the representatives condradict each other - it was a great win of $6K, requested all of the monies on the 29th October and finally received it into my bank account by the 5th December. It should not take this long, I play on the joe fortune site and it takes about 7 business days max after the withdrawal request has been approved to hit the account and the requests are approved within 48 hours. I requested a $700 Cheque from the joe fortune casino last Thursday - it was received today and banked and the funds will be in my account at the end of the week. It’s insane how long it takes for raging bull to give you your winnings and there is nothing formal or professional about their withdrawal process. Thank you for your help Tawni and I hope something can be done to rectify the issues Raging Bull Casino has with their withdrawal process. Thanks
User name
Hi Caitlin--

Thanks for confirming that you've received the two payments.

Your final payment has already been sent to our processor: 11/23 Paid AUD $2500 + no fees for transaction #24768817. As you already know, our processor is running very much behind, but I expect this should reach you any time now.

I'll let you know as soon as I see the confirmation notice from our processor.

Tawni
User name

Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.

Raging Bull Casino Complaint Stats

Resolved 593 / 645
Avg. Amount $2,633
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

Raging Bull Casino Complaints

See all complaints for this casino
Misconduct Unlawful Withholding of Winnings
I submitted a legitimate withdrawal request for $1,000.00 USD on my fully verified account (Account ID: 155905469) at Raging Bull Slots.
All Know Your Customer (KYC) documentation was submitted, reviewed, and approved.
All associated wagering requirements, playthroughs, and max cashout terms have been satisfied in full.
No terms or conditions were violated.
Upon an initial withdrawal request, the support staff immediately started mislabeling my withdrawal as a wire transfer and mislabeling my winnings as a result of a coupon and not the actual bitcoin deposit I made from Cash App. They used their mislabeling as it excuse to both delay the process, ask for unnecessary personal information, and to dock my winnings/withdrawal by 80%.
And they went as far as to manipulate the transaction history from the backend of their site.

Despite satisfying all conditions, the operator has stalled payment indefinitely. Customer support provides no actionable explanation, relying instead on endless boilerplate scripts regarding "processing delays."
Direct formal communications sent to ⁠[email protected]⁠, parent company ⁠Primrose Media Limited⁠, and the licensing regulatory inbox have yielded zero resolution or execution of payment.
The last correspondence I received is an email saying my withdrawal is on the way on 9/21 and have ignored every email I’ve sent asking for an update/explanation. In most recently, Dave deactivated my account where I can’t even access the site or support by any other means other than email that’s been ignored.
I am requesting that this abomination of a platform be held accountable for their bad faith behavior and misconduct.
Chart Pointer
14h left
$1,000
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Status solved Resolved
$500