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Delayed approval of pending withdrawal and delayed payment


2 years ago

I’ve been playing Raging Bull Casino for almost two years.

I play at two sister sites also. My host suggested I would have a better chance of winning if I played at multiple casinos they are affiliated with, since I had been faithfully playing the whole first year (2-3k in deposits per month) with little luck. I was a level 5 VIP player until a few weeks ago when I had multiple withdrawals at all 3 casinos(Captain Jack, and Lucky Legends)I was stripped of my VIP status several days after I hit a jackpot and won over 5k. (Along with winnings at the other two sister sites which I’m still awaiting payment for as well)

I won this on a $1000 free chip with a 5x max cash out.

I submitted two different withdrawals of $2500 on 10/16/23. (Totalling 5k which is the max for the free chip I was playing on)On 10/24 all of my withdrawals were escalated. On 10/25/23 only one withdrawal was approved and the other is still pending approval as of today.

The casino clearly states the time frame for review is 5-7 days, and we are now 13 business days later and nothing has changed. We are currently 8 business days since my other withdrawal was approved and I haven’t received payment for it.

I’ve been a good player for almost 2 years. I’ve had successful withdrawals before. All of my documents are up to date and verified (ID, address, Bitcoin details) please help!

I have screenshots of my withdrawals. I can also provide screenshots of chats where casino customer service is assuring me all is good with my withdrawal and that I just need to wait a few days along with other excuses.

Withdrawal request on 10/16 $2500 status pending request#6898203 for the withdrawal that is pending approval

Disputed Casino Raging Bull Casino
Amount $5000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I’m happy to report that my last 2500 withdrawal was approved this morning and also paid. I received the money in my wallet a few minutes ago. Thanks again for your help
User name

Dear Raging Bull Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Opening a complaint on this site has helped in some ways. I had a withdrawal for 1750 at a sister site from 10/12 for $1750 that was approved the same day as one of my $2500 approvals in raging was approved and I’m happy to report that both of those were paid first thing this morning. Also a $500 withdrawal from 10/14 from a sister site has just now been approved (they went way past the 10 day time frame for approval) but my biggest reason for making the complaint was for a $2500 withdrawal that is still pending for approval has NOT yet been approved as of 714am today. So I’m now currently waiting on $500 to be paid and my last withdrawal of 2500 to be approved and paid

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
87h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999