Delay of withdrawal yet again
This is the second... (and last time) I've had to deal with these guys.
I asked for a withdrawal of $2000 via email with my account details attached as per last time.
4 days later an email confirmed it was being processed.
13 days have passed. In the terms and conditions it states.... "Eligible withdrawal requests will be approved 7 business days after the request date."
I emailed again to ask why my funds are still sitting in my casino account.
The response I got was........
"Kindly request for a withdrawal or contact our customer support team via live chat for further assistance."
I have attached screen shots of the mentioned dates and conversations.
Jordan.
I asked for a withdrawal of $2000 via email with my account details attached as per last time.
4 days later an email confirmed it was being processed.
13 days have passed. In the terms and conditions it states.... "Eligible withdrawal requests will be approved 7 business days after the request date."
I emailed again to ask why my funds are still sitting in my casino account.
The response I got was........
"Kindly request for a withdrawal or contact our customer support team via live chat for further assistance."
I have attached screen shots of the mentioned dates and conversations.
Jordan.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.