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Raging Bull Casino - Completed verification, completed wagering and now unable to enter my account

RESOLVED

Complaint Info

Disputed casino

Raging Bull Casino

Amount

$ 100

5 years ago

Dear Askgamblers!

First of all thank you for helping to verificate my account. This problem has solved. But then what is going with this site... this is so insane. I made my verification complete. They wrote an e-mail that my account is full verificated. Then I made a withdraw, from no deposit bonus (100$) then my account is now say INVALID USER. I cant login, I cant do anything. Support say all is good with my user. They say must to see my password. But my user and password is good! I cant login. And my withdraw is made 2 week ago. Withdraw is now actually , but my account closed. When I ask what is my acc, they write all is ok with my acc. I keep fighting for the 100$. I hope they will pay this!

Ty very much

Cheers

brzkyd

5 years ago

Hi Brzkyd--

I apologize for the difficulties you've been experiencing with this.

I'm not in the office until later today, but I did not want your issue to expire in the interim. As soon as I get in, I'll be sure to check on your withdrawal and come back with an update.

All the best,

Tawni

5 years ago

Hey Tawni!

Whats going on? No answer no money! Im so disappointed!

Cheers

Daniel

AskGamblers
5 years ago

Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.

5 years ago

Hi Daniel--

I've checked on your complaint and first, you should know that your account is still active--there is nothing preventing you from logging into your account. If you're still having trouble accessing your account, please contact live chat for this.

Regarding your withdrawal, I cannot locate your wire details. I've just sent you an email regarding this--as soon as I receive your information, I'll arrange for your withdrawal to be issued.

All the best,

Tawni

AskGamblers
5 years ago

Dear @brzkyd,

Please let us know if you have cooperated the casino and sent the required information. Please be in aware in case you fail to respond within the given time AskGamblers Complaints Team will have no other option but to reject this complaint upon submitter's unwillingness to cooperate.

5 years ago

Dear AskGamblers!

I sent all of my details to Tawni, but until today nothing happened. Hopefully tomoroww.

Cheers

brzkyd

5 years ago

Hi Daniel--

I've just checked your account and I see a note from our Payments Manager asking if your bank accepts wires in USD? If not, what currency does your bank accept?

Please advise,

Tawni

AskGamblers
5 years ago

Dear @brzkyd,

Please let us know if there's an update regarding your ongoing complaint. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

Raging Bull Casino Complaints

  • 556 of 605 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 2,410 USD avg amount

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