Complaint #1054 Raging Bull Casino

A odd delayed payment

By Directk9

2 years ago

Message on forum

I will start off by saying that I hate doing this. But My new complaint is something that has never happened to me before which is I won $450 fairly and by the rules BUT the second I go to withdraw my winnings my account becomes restricted so they take Coindraw away as an option to use to get paid!? So now I'm forced to use the Bitcoin option and now after waiting 14 days instead of the 7-10 they say, my payment finally gets verified! BUT now I'm waiting for them to process my payment! I've never gone through this in all the yrs, it has always just taken minutes for the money to appear in my Bitcoin wallet! But this time it's been a week since they approved my payment and I'm still waiting! I know it's on their end because I already spoke to Coinbase customer service! I'm so burned out on always having to worry if I play and win will I actually get what I'm owed? I'm thinking about calling it quits with online slots! I spend a lot and I win maybe every 20th try if I'm lucky and there's always an issue! It takes secs for them to get your money but it takes weeks or a month to get anything back if you win! It just seems odd? I try not to file any complaints but the customer service there keep giving completely different reasons of why maybe!! Almost like they don't know why it hasn't popped up already especially as one agent had said to me " that's why people use Bitcoin because it's supposed to be a faster payout."

Disputed Casino Raging Bull Casino

Reason Delayed payment

Amount $450

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

2 years ago

Dear @Directk9,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Raging Bull Casino

• Representative

2 years ago

Hi Derrick--

I apologize for the frustration you've experienced with this.

The reason you were unable to use Coindraw is because your player status has changed. You'll need to check with a VIP host to see what you can do to improve your status.

In the meantime, the good news is that your payment was issued to your wallet, Monday: 12/18 Paid $450 (0.01175766) + no Service Fees BTC transaction #137821045.

I wish you all the best,

Tawni

AskGamblers

• Support Team

2 years ago

Dear Raging Bull Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Raging Bull Casino Complaint Stats

Resolved 588 / 639

Avg. Amount $2,569

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino

23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

Resolved

$2,294

Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

Resolved

$1,999

Have not been able to withdraw funds since February

Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.

Resolved

$3,772

Cant find a way to withdraw the winning money

Please help me, I have verify everything including ID and Card payment, all approved and passed but when trying to wd I was being back and fourth with suppport telling me to canceled then try other way but then they said they cannot sending it to my bank. Now I want them to just simply sending it thru bitcoins for me as I would be using it for depositing from now on

Resolved

$2,500

Withdrawal delayed since April 20th

Withdrawal took month, and I still haven't received it

They wouldn't let me withdraw, but they canceled it 6 times, made me do my verification 3 times.

Almost the worst casino I've played on.

They try to just scam u outta ur winnings, hoping ur play through them.

They take ur money so easily, but dont wanna pay. Just really endless, you don't care, wait months.'