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Rabona Casino - Money not received

RESOLVED
Complaint Info
Disputed casino Rabona Casino
Reason Delayed payment
Amount kr 8009
Posted on September 10, 2021

I have made 3 different submit to my withdrawal because of 1 player can make 1k/day withdrawal. 

I made it 25.08 and got email that my money is on the way on 01.09. Today is 08.09 and I still didn't receive anything.

Yes I did contact my bank, they don't have information. Live support is not helping at all, just asking me to wait

Posted on September 13, 2021

Hey again!

18 hours left to respond for the casino. I have contacted the casino with Live chat, email and even called them. The Live chat is not helpfull at all, the only thing im getting from them is that the case is send to financial departament and they are working on the case. My email is "lost" i guess becuse of zero respond to my email and there is the last one so phone. No one answared my calls so i guess the phone is not working. Like i said in my post, i have made 3 withdraws, and the first one is gone and im pretty sure the case will be the same with the 2 last remaining ones.

hajden Norway
Posted on September 13, 2021

Hello again!

I want to confirm that the casino has send me all of my winnings. So casino payed me the money after a very long time and many messeges.

AskGamblers
Posted on September 13, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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