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Unreasonable account blocking QZINO


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By Ivar I.
1 month ago
I placed bets on their website for only two days.

On June 12, 2026, they blocked my account when I attempted to withdraw my funds.

When I try to log in, I see a notification instructing me to contact customer support. However, after the account was blocked, I no longer have access to customer support.

I received an email informing me that my account had been blocked under clause 6.3, which states that they reserve the right to block accounts without providing any reason.

My financial loss is more than $300.
Disputed Casino Qzino Casino
Amount $300

Discussion

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Dear Qzino Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Qzino Casino Complaint Stats

Resolved 0 / 1
Avg. Amount $300
Avg. Complaint Duration 4 days
Avg. Response Time 2 days