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Unreasonable account blocking QZINO


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By Ivar I.
1 month ago
I placed bets on their website for only two days.

On June 12, 2026, they blocked my account when I attempted to withdraw my funds.

When I try to log in, I see a notification instructing me to contact customer support. However, after the account was blocked, I no longer have access to customer support.

I received an email informing me that my account had been blocked under clause 6.3, which states that they reserve the right to block accounts without providing any reason.

My financial loss is more than $300.
Disputed Casino Qzino Casino
Amount $300

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
I confirm that my issue has been fully resolved. I have received the funds. Thank you to the AskGamblers team and the casino for their assistance.
User name

Dear @reqviem11,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear user,
Thank you for your cooperation and patience throughout this review.

We are glad to inform you that your account is fully active, and you can freely make withdrawals and enjoy our platform.

Now that everything is completely sorted out, we would really appreciate it if you could update your complaint on the forum to Resolved. Sharing a brief, honest note about your experience and how your issue was handled would also be immensely helpful for the rest of the community.

Thank you again, and we wish you continuous good luck playing with us!
Best Regards,
Qzino Team

Qzino Casino Complaint Stats

Resolved 1 / 1
Avg. Amount $300
Avg. Complaint Duration 9 days
Avg. Response Time 2 days