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Go Casino - Progressive Slot win not awarded

UNRESOLVED
Complaint Info
Disputed casino Go Casino
Reason Wrong calculations
jteague United States Message
Posted on May 11, 2015

I hit the progressive slot bonus game on Mine all Mine. I got the first three credit prizes awarded, but when it came to the fourth prize, I did not receive a share of one of the progressive slots as stated in the rules and paytable. I contacted support and the manager several times and received no response.

AskGamblers
Posted on May 11, 2015

Dear @jteague,
Any update considering this complaint, thank you?

jteague United States Message
Posted on May 11, 2015

This was at mygocasino.eu I spoke with the manager and he said the bronze progressive slot awards a random prize. This is not what is stated in the rules and paytable. It shows how to calculate your win, I should have received $300, but only received $5.

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