Unresolved withdrawal of 70000 HUF

I requested a withdrawal of 70,000 HUF from Playbet.io 3 weeks ago. My account KYC verification (ID + Selfie) is fully approved.
Due to repeated automated credit card payout failures (which their support claims is blocked by payment providers), agent Jim agreed to escalate my request to the Finance Team on October 9th for a manual SEPA/Bank transfer. I provided my Revolut IBAN details as requested.
Since October 9th, I have received zero updates, no confirmation emails, and no funds. Whenever I attempt to ask for an update via Live Chat, the agents either state they have no visibility or simply close the chat window on me without providing any solution.
I am requesting AskGamblers' assistance to urge Playbet.io to complete the manual bank transfer of my 70,000 HUF to my Revolut account immediately.