Complaint #2 Play Sunny UK Casino

They close my account and keeps my winnings

By Askim123

3 years ago

They didn’t even email me to know what’s going on. It’s been 1 week, I send all documents about my funds. I deposited lost of time and my account didn’t locked,and now I withdrawal and they they locked my account and they giving me exuses. I’m a afraid now. I see lost of people with my same issuee.

Disputed Casino Play Sunny UK Casino

Reason Verification issues

Amount £1750

Discussion

AskGamblers

• Support Team

3 years ago

Dear all,

This complaint has been reopened as per Play Sunny UK Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

3 years ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

3 years ago

Dear Play Sunny UK Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Askim123

3 years ago

Now they making a exuses

Play Sunny UK Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $2,127

Avg. Complaint Duration N/A

Avg. Response Time N/A