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PendingNew - Deposit has not been credited


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By JUNNU45
1 year ago
I have made a deposit of 2000 INR in dafa sports on 01/12/2024 (december 1st) but it has not been credited. I have made several attempts to customer care but no result. Please solve my issue as soon as possible. It has been more than 25 days and i am so worried. Please help me to get my money deposited.
Userna­me:­Adi­tya­180­92000
Disputed Casino Dafabet Casino

Discussion

User name

Thank you for trusting us and using the AskGamblers Casino Complaint Service / AGCCS/. 

Kindly note that after carefully reviewing your case, the AskGamblers Complaint Team reached a conclusion that, your complaint is not in compliance with AGCCS Guidelines and is, therefore, rejected.

Unfortunately, you failed to provide the requested information and evidence asked by the AskGamblers Complaint Team. Please keep in mind that following all AGCCS Guidelines is mandatory.

Feel free to submit a new complaint, but please take into consideration that while describing your issue, our team needs as many details/ evidence /screenshots/ as possible in order to conduct a serious and fair investigation.

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Dafabet Casino Complaint Stats

Resolved 1468 / 1542
Avg. Amount $1,111
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 865 out of 906 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Withdrawals Blocked Due to Unresolved Document Verification

I am submitting this complaint regarding the prolonged delay in verifying my documents, which has resulted in my withdrawals being blocked.


I submitted all the requested documents for verification 30 days ago, but I have still not received any proper response or resolution from the casino’s document verification team.


Whenever I contact customer support, I only receive the same copied-and-pasted response telling me to upload the documents again. I have followed their instructions multiple times and have submitted and sent all the required documents to the email addresses provided by their support team. Despite this, my verification remains unresolved and my withdrawals are still blocked.


It has now been 30 days, which is an unreasonable amount of time to wait without receiving a clear explanation or meaningful update. I have cooperated fully with the verification process and provided all the documents and proofs requested from me.


I am attaching/submitting all relevant evidence to this complaint, including my communications and proof of document submission.


I respectfully request the AskGamblers team to review my case and assist me in resolving this issue as soon as possible. I would appreciate your help in contacting the casino and requesting that they properly review my documents, complete the verification process, and restore my ability to withdraw my funds.


I am submitting my documents here also please check and verify.


  • Username: < username removed >
  • Registered email: < email removed >


Thank you for your assistance. I sincerely hope this matter can be resolved promptly.

Status solved Resolved
₹57,274
My withdrawal of 15000 not credited to my bank since September 5th

Dear AskGamblers and Dafabet,

Please help me


My dafabet user name is < username removed >

​I am submitting this complaint regarding my withdrawal amount not being credited to my bank account.


On 5th september 2026, I placed two separate withdrawal requests amount of ₹35000 and ₹15000.


​Transaction ID 1: 528026347 Amount(35000), successfully credited. I have received split amount of ₹15000+₹8000+₹12000 respectively.


​Transaction ID 2: 528026402 Amount(15000) (Status marked as Successful but funds never reached my bank account)


​Although the system marks Transaction 528026402 as "Successful," the funds have not been credited to my bank account. As of today (19th September), it has been 14 calendar days (and 9 full working days excluding the weekend), exceeding Dafabet's processing timeline.


I have reached out to customer support multiple times, but I keep getting generic automated response like follow-up has been made with our payment provide for confirmation or proof of transfer (such as a valid UTR number for bank tracing).


It has already been 15 days; how many more days do I have to wait, sir.


​I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹15,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.


​I have my bank statements ready to prove that the funds for Transaction 528026402 were never received.


I hope to get this resolved as soon as possible.

Chart Pointer
86h left
₹15,000