Payout declined and money removed from account
I had made a deposit and used a coupon with30 or 40x wagering requirement. I only deposited $30. After playing for two days going as high as $1800 and wagered up and down to I finally had a cashable balance of $600. I tried to cash out 550. After being declined for missing docs on April 19th the first which took ten days I resubmitted all docs and on April 24th requested withdrawal again. 10 days letter was refused and all the 550 was just not showing in my players account. I was told that the coupon was non cashable period. I said why would I deposit anything with no chance of being able to cash out ever? Can't get any response now.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.