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Waiting three months for my payment


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By Sandy9
9 years ago
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I have been playing at raging bull casino for sometime in the lower end of 6 months before I ever requested a payout, simply because I enjoy playing the games and haven't really won a substantial amount of money up until approximately three months ago when I won $505 dollars. I requested a payout and it seemed everything went fine up until they said there were "fees" that had to be taken care of so it had lowered to $405 i was a bit upset but i had to accept this regardless. So im waiting for my payout for maybe 3 weeks and i finally get an email stating they cannot deposit to metabank, so I give them my bank of America information and am reassured my payout would be here within 10 business days. It never came, and after numerous calls to raging bull and my bank everyday for three months I get the same response from both. No money deposited and "it should be there in a few days" responses. it has not yet been payed, I know every customer support agent by name, I'm currently living day to day having to worry where I will lay my head at night and this whole situation has tormented me a whole lot. I see nothing but negative reviews and I'm fed up. I have all emails sent from them stating I would have my money in hours on different occasions as well as everything that was related between us. Please I beg you to help me with this. Thank you for your time. -Sandra
Disputed Casino Raging Bull Casino
Amount $405

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This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Raging Bull Casino Complaint Stats

Resolved 586 / 638
Avg. Amount $2,586
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

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Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Chart Pointer
85h left
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500