Payment still pending, unable to login to my account
On March 9, I made 2 w/d requests. The first one of $2500 was paid with help of Tawni. The other request is for $500. Both were done on same day. I understand how bonuses work and did not accept one. My problem is, I went to login to my account to speak to live chat and I am not able to access my account. I did speak with a live chat agent who said I probably got confused with login info but that is not the case. Nothing has changed regarding the way I login. The live agent could not see any failed login attempts. Regardless, I have $500 sitting there and I am not able to check the status of this request. I tried to change the password but the username is not valid. How can this happen???
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.