Complaint #3 Playmaxwin Casino

Parimatchwin Casino - Withdrawal delayed with not actual time given

By Ak24

1 year ago

The withdrawal was falsely shown as completed in 4 minutes and I haven't still received money after 122 hours i.e. 5 days. Customer support just gives generic statements and no timelines when the payment will be processed. Whenever I ask customer support what is done till now and when it will be resolved they do not give specific answers. Only have patience, wait for sometime, technical issues but no details at all.

Disputed Casino Playmaxwin Casino

Reason Delayed payment

Discussion

AskGamblers

• Support Team

1 year ago

Dear Parimatchwin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers

• Support Team

1 year ago

Dear @Ak24,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Playmaxwin Casino Complaint Stats

Resolved 0 / 1

Avg. Amount N/A

Avg. Complaint Duration 4 days

Avg. Response Time 2 hours