Complaint #4 Panda.bet Casino

No answer on email and slow verification

By fatgoldfish

7 months ago

I’ve written two emails to them, and they still haven’t replied.

I’ve been waiting 10 days now for them to verify my documents so I can make my withdrawal.

Their “24/7” customer support is just a chatbot that tells you to send an email, saying they’ll reply within 24 hours.

They still haven’t responded.

I have 1,100 euros waiting to be withdrawn.

Disputed Casino Panda.bet Casino

Reason Verification issues

Amount €1100

Discussion

AskGamblers

• Support Team

7 months ago

Dear Panda.bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.