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No response and getting run around on payout


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By Ra5775
9 years ago
Hello, this is my first time to complain online, so be patient with me I don't type well! After doing research of online casinos I liked what I read about Raging Bull, started playing and lost a little (which is not unusual for me ) I know that can happen going in, but when I won a little I went to submit a payout $1000.00, that's when the hassle started! I downloaded the required document( which looked like my 4 yr old grand daughter created) but that's not the problem) I don't have the option of emailing it, I get on live chat and ask if I can fax it to them? was told No by one and Yes by another. ask for fax# sent to support chat dept? I thought live chat was support! I ask the to email they don't! Ill be honest I'm pretty easy going but I too have a breaking point I believe in fair play for them and I as well ! funny they don't have a problem of taking my money, but withdrawing! I have played at other casinos that were sketchy at best, didn't have to much trouble besides ( losing) I know that's a possibility going in but at least its fair. I play at another casino ( Bella Vegas ) which read the reviews the say they are blacklisted They have fax machine you may have a delay but at least it gets done. No one at Raging Bull will respond to emails when I send one for help, I realize playing online casinos and living in the USA I really don't have a leg to really stand on! live chat on Bella Vegas suggested this website (kudos to a lady name Hannah) there. I cant believe Raging Bull does not do any business by fax I feel its a stalling tactic or maybe way to get out paying all together!
Thank you for listening to me vent and, and for any help
Ron < surname removed >
Disputed Casino Raging Bull Casino
Amount $1000

Discussion

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Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.

Raging Bull Casino Complaint Stats

Resolved 586 / 638
Avg. Amount $2,586
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
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81h left
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500