Complaint #1 Nexx Edge Casino

No payment, No response, No support

By Peder42

10 years ago

Hello

I have an withdraw amout at 500 euro. I withdraw to my neteller account but nothing happends. This money are still pendling. I have sent 7 mails in 3 days but it is just quiet- no response at all. I have been in contact with Everymatrix and they have tried to contact them without sucsess. It seems very strange and i must avoid people to put in money on this casino now. Maybe they have money problems. The live chat has been dead the last 5 day also

Disputed Casino Nexx Edge Casino

Reason Delayed payment

Amount €500

Discussion

AskGamblers

• Support Team

10 years ago

Based on player's last comment, we consider this case as resolved and it is now officially closed.

Inactive user

10 years ago

I can confirm that i have Everymatrix has pay out my winnings. Case resolved.

Nexx Edge Casino

• Representative

10 years ago

All player account balances are safe. Once the accounts are transferred to JetBull, player balances will be available to do what you wish with them.

Inactive user

10 years ago

Nexxedge casino does not longer exist

https://nexxedge.com/

Now this complain will be against Everymatrix and Jetbull. Been in contat to Jetbull and they can not say if i will get my money or not. It seem that the casino world is beeing worser and worser. This is my 3th withdraw this year i lost becasue of not serious companies. Netent and everymatrix is not longer a garant that the companies is serious

Nexx Edge Casino Complaint Stats

Resolved 1 / 1

Avg. Amount $552

Avg. Complaint Duration 5 days

Avg. Response Time 1 day