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I have been waiting for my payment since October 2nd


I have been waiting for my payment since October 2nd, and there has been no progress. No one is responding to emails, etc. According to their terms, they have 5 days to approve the payment. I can’t contact them via online chat because they don’t have one. This is absurd! I keep asking, writing how long I have to wait, and they don't even respond to the large number of my emails. Please, help me withdraw my money! This is an unprofessional website.

Disputed Casino Maxxwin Casino
Amount €2000

Discussion

User name

Dear Maxxwin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Maxxwin Casino Complaint Stats

Resolved 0 / 1
Avg. Amount $2,186
Avg. Complaint Duration 4 days
Avg. Response Time 2 days