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Ridiculous Casino


Where do I start?

This casino’s KYC process is an actual joke. They want literally every single piece of information from you and then they keep rejecting your documents.

I have had two withdrawals. The first one of £399.50 was paid and processed after I passed all their insane KYC verification.

Now I have £1,000.00 withdrawal pending and they’re trying to get copies of every card on my apple pay (when I never even used apple pay to deposit!).

Even then, I sent them what they have asked for and they have once again rejected what I’ve given them, even though I sent them with a photo of every single card I own.

I find it funny how two minutes ago I was fully verified and a withdrawal processed; but as soon as I win a bigger proportion, they decide to illegally hold on to my winnings for an absolutely ridiculous reason for apple pay!

I have attached evidence to show account was verified pending one card (which was sent) and then the withdrawal paid. Now they want my apple pay cards when I haven’t even deposited via apple pay.

I would like my £1000.00 withdrawal processed and paid immediately.
Disputed Casino London Jackpots Casino
Amount £1000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Payment received. You can close the case. Thank you.
User name

Dear London Jackpots Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

London Jackpots Casino Complaint Stats

Resolved 1 / 1
Avg. Amount $1,262
Avg. Complaint Duration 4 days
Avg. Response Time 1 day