Ag Awards
Notifications
Login
en

Lake Palace Casino - Withdrawal Issues

RESOLVED
Complaint Info
Disputed casino Lake Palace Casino
Reason Delayed payment
Posted on May 16, 2014

submitted a withdrawal, now saying they only do withdrawal to credit card---can not get a response from casino other than we will talk to cashier dept. and you can do a wire transfer but to date still can not do that... can u check into this plse..

.login is

Posted on April 3, 2014

Dear THECLUB,

Before I tackle your complaint, I want to thank you for contacting us on Saturday, March 29th via Live Chat, at which time Charles was able to resolve this matter satisfactorily.

Moving on to your statement above: It is entirely correct that at this stage we no longer issue cheques, but only do wire transfers. We did experience a delay when switching from one system to the other, and I’m happy to report that this is now running smoothly. I can only apologize sincerely for the delays and frustrations you experienced.

Thank you for your patience and please feel free to contact either myself, or any of our Agents at any time should you have any other queries. If you experience any other frustrations, please do not hesitate to contact me directly.

Regards,

Adrienne

AskGamblers
Posted on April 3, 2014

AskGamblers Complaints Team have been informed by the player that their complaint has been successfully resolved.

The case is being officially closed now.

Lake Palace Casino Complaints

Have trouble with Lake Palace Casino?

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy