Complaint #2 Kudosbet Casino

Withdrawal taking very long time

By Pontus A.

1 week ago

I have not used any bonuses when depositing. I made a withdrawal request of 1000 EUR 2026-05-29. The casino declined it three times, each time asking for additional documentation, one by one, instead of all documentation at once. I provided all required documentation, and my account is now fully verified since 2026-06-02. A new withdrawal request was made 2026-06-02. Casino policy is that withdrawals shall be pending for a maximum of three business days. My withdrawal has now been pending for four business days. The casino has no solution and cannot give any indication of when or if withdrawal will be approved.

Disputed Casino Kudosbet Casino

Reason Delayed payment

Discussion

AskGamblers

• Support Team

1 day ago

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Kudosbet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Kingzen87

• Sweden

1 day ago

Files now also uploaded here.

Kingzen87

• Sweden

2 days ago

Hello,
I have supplied all uploaded documents as well as correspondence with the casino to Askgamblers over e-mail now, as proof that I have not breached term 12.10, as the casino is falsely claiming.
Kind regards,
Pontus

Kudosbet Casino

• Representative

2 days ago

Dear AskGamblers,

Thank you for your response.

We would like to inform you that we have forwarded to your email our detailed reply regarding this complaint, together with all relevant evidence and supporting documentation for your review.

Should you require any further information or additional clarification, please do not hesitate to contact us.

Kind Regards,
The Kudosbet Team

Kudosbet Casino Complaint Stats

Resolved 1 / 1

Avg. Amount N/A

Avg. Complaint Duration N/A

Avg. Response Time N/A