Casino Complaints

False Bonus Advertisement


This site advertises good bonuses so to make you sign up and then refuses to give them to you when you are ready to deposit.

I was 1 click away from deposit 500 onto their site and then I decide to live chat to make sure. They tell me there is not 100% bonus and that is just a mistake because their site is not "update." They offer me a 10% bonus.

This is a scam just to make people sign up so they have all information and have people deposit 500 thinking they will get 100% bonus and then later they only get 10%.

Here is copy and paste direct from their website on 14/12/2013

"SLOTS500 - 100% Slots Bonus (up to $500):

How it works:

1 - Join Justbet and make a deposit.

2 - Email or Live Chat our Customer service the bonus code: SLOTS500

3 - Start playing

Promotion valid from 07/19/2013 to 07/31/2015"

It CLEARLY says "Promotion valid to 31/07/2015" and when I sign up they say it is already "expired."

If they will do this what else will they do? A very very very bad casino to play!

I have a email that has the entire chat to help telling me this is coming from supervisor at the casino if it is needed I can give.

Disputed Casino Justbet Casino

Discussion

User name loyalty-level-2

Still waiting...

User name loyalty-level-2

STILL WAITING FOR AN EXPLANATION... can Ask Gamblers help here in any way? Can you ask them why they are advertising a bonus into 2015 that they claim is "expired" after players deposit?

User name loyalty-level-2

Why is there no response from Askgamblers or the casino? Is this in the right place? This seems like very good proof I have given that this casino is bad.

Justbet Casino Complaint Stats

Resolved 0 / 1
Avg. Amount N/A
Avg. Complaint Duration 11 days
Avg. Response Time 4 days