Withdrawal supposedly processed but never hit my account

I opened an account at this casino about a month ago I had take not taking any bonuses. And I won $1,900 Canadian I submitted all of the necessary verification and all of the necessary withdrawal verification which was approved on the 6th of October my withdrawal status in the account changed from pending to processed. So according to the casino on the 6th of October they sent me $1,900 Canadian I patiently waited 6 business days they told me it would take no more than three I have tried contacting them through life chat but it is not available I have also emailed them multiple times in the past 3 days without response and I have also called them but they never answer and their mailbox is full I'm not very good at using computers or cell phones but I have sent you emails of screenshots and I can send you whatever else you need please email me back and I will attach any documents that are necessary including my bank statements and Casino screenshots I also give you full permission to access my account and contact the casino on my behalf or my bank thank you sincerely