Complaint #4
Jackpot.bet Casino
JackpotBet closed my account
8 months ago
Jackpot.bet closed account without valid reason. When approached and asked why the account was being closed they cited their rights "at discretion". So shady. I have not broken any T&Cs nor given them any reason to close my account.
Would love some conversation regarding their actions and why they think it's justified.
Seeking resolution: account reopened and reinstated.
"05:28 PM | Leo from Jackpot:
"We wish to inform you that your account has been closed in line with our Terms of Service. As noted in Section 8.3, Jackpot.bet reserves the right to close accounts at its discretion.
Any available balance, subject to withdrawal charges, will be refunded through the standard process. For assistance or questions, please reach out to [email protected].
Thank you for your understanding."
"All benefits associated with your account will be forfeited along with the closure of your account"
Would love some conversation regarding their actions and why they think it's justified.
Seeking resolution: account reopened and reinstated.
"05:28 PM | Leo from Jackpot:
"We wish to inform you that your account has been closed in line with our Terms of Service. As noted in Section 8.3, Jackpot.bet reserves the right to close accounts at its discretion.
Any available balance, subject to withdrawal charges, will be refunded through the standard process. For assistance or questions, please reach out to [email protected].
Thank you for your understanding."
"All benefits associated with your account will be forfeited along with the closure of your account"
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